Opening Hours: Mon-Fri: 8am-4:30pm | Sat: 8am-3pm

FAQ’s

Frequently Asked Questions


  • 🔨 Building Materials & Timber Supplies
    • Can I buy matching lengths of treated pine structural timber at the Wednesday auction?
      Yes. Timber packs are sorted by size, grade, and length, allowing you to buy matching sets, though availability depends on weekly arrivals.
    • What types of structural hardwood flooring packs are available this week in Liverpool?
      Stocks change weekly, but we frequently see mixed hardwoods, European Oak, Spotted Gum, and Blackbutt in various tongue-and-groove widths.
    • Do you sell weather-resistant exterior decking oil and screws alongside timber packs?
      Yes. Our building hardware and paint sections regularly feature trade-quality exterior oils, stains, deck screws, and fasteners.
    • How often do corrugated iron roofing sheets in standard lengths come up for bidding?
      Roofing profiles like corrugated iron and trimdeck appear frequently in our Wednesday auctions, usually in popular pre-cut lengths and Colorbond shades.
    • Can a homeowner buy small quantities of framing timber or is it only bulk packs?
      While most timber is sold in strapped trade packs to keep prices low, we do offer smaller loose lots and clearance bundles perfect for DIYers.
    • What sizes of internal solid timber doors do you usually have in the catalogue?
      We regularly list standard Australian sizes including 2040 x 820mm and 2040 x 720mm, spanning modern, traditional, and solid-core profiles.
    • Do you stock structural timber suitable for building a residential outdoor pergola or deck?
      Yes. Wednesday auctions heavily feature structural treated pine (F7/H3), laminated veneer lumber (LVL), and durable posts perfect for outdoor construction.
    • Are the paint cans sold at auction mistints or standard premium brand lines?
      We auction both. The catalogue clearly labels whether a lot consists of premium factory overstocks, discontinued lines, or tinted color variations.
    • Can I inspect the quality and grading of timber packs before the bidding starts?
      Absolutely. Our viewing yards are open on Monday and Tuesday from 8:00 AM to 4:30 PM, plus Wednesday mornings before bidding commences.
    • Do you carry external aluminium sliding windows in your stock?
      Yes. We feature a rotating selection of brand-new builder overstock windows, sliding glass doors, and bifold systems, often with keys and locks.
    • What kind of building hardware and fasteners can I bid on for fencing projects?
      Our hardware lanes feature bulk boxes of galvanized nails, framing screws, bracket systems, post caps, and heavy-duty hinges.
    • Do you regularly receive stock of structural plywood sheets?
      Yes. Packs of structural and non-structural ply, form ply and exterior ply sheets are standard staples in our Wednesday auctions.
    • Is there a guarantee that timber flooring packs from the same lot are color-matched?
      Packs inside a single designated lot generally come from the same production run, but we always advise physical inspection to confirm grain variation.
    • Do you sell tongue and groove flooring planks that are ready for immediate installation?
      Yes. The vast majority of our timber and engineered hardwood flooring lots feature precision tongue-and-groove milling ready for laying.
    • What should I look for when checking the timber auction catalogue on Tuesday evening?
      Look specifically at the cubic meter volume, linear length totals, wood species, and structural stress grading (e.g., MGP10 or F7) noted in the descriptions.

    🛁 Bathroom Renovations & Plumbing
    • What sizes of freestanding and wall-hung bathroom vanities are available on Saturdays?
      We offer wide selections from compact 450mm powder room units up to expansive 1500mm and 1800mm double-bowl configurations.
    • Can I buy a complete frameless glass shower screen kit at Renovator Auctions?
      Yes. Standard kits including toughened safety glass panels, chrome or black hinges, floor channels, and bracing bars are heavily auctioned.
    • Do the toilet suites sold at the Saturday auction meet Australian WELS water efficiency ratings?
      Yes. All new bathroom plumbing fixtures auctioned comply with strict Australian standards and carry official WELS star-rating labels.
    • Are bathroom tapware sets and mixer valves sold with standard manufacturer warranties?
      Most brand-new tapware carries a manufacturer warranty, the details of which are explicitly stated in the catalogue or by the auctioneer.
    • Can I find stone-top vanities with double basin cutouts in your weekly catalogue?


      Yes. Luxury stone-top and quartz-top double vanities appear regularly in our Saturday home improvement catalogues.

    • Do you stock black matte finish tapware and matching bathroom hardware accessories?
      Yes. Trends like matte black, brushed brass, and gunmetal grey mixers, towel rails, and robe hooks are highly common items.
    • What shapes of acrylic and stone freestanding bath tubs are usually up for bidding?
      We feature oval, rectangular, egg-shaped, and back-to-wall freestanding tubs in both high-gloss white acrylic and premium composite stone.
    • Can I buy replacement glass panels for walk-in shower configurations at the auction?
      While we focus on complete shower kits, we occasionally auction standalone wet-room glass panels in standard 10mm or 12mm widths.
    • Are the shaving cabinets and LED mirrors sold plug-in or do they require hardwiring?
      Standard mirrors are plug-in, while backlit LED smart mirrors generally require a licensed electrician to hardwire into your bathroom circuit.
    • Do you ever have disabled-accessible bathroom handrails and fixtures in stock?
      Yes. Commercial clearouts and builder surplus lots occasionally provide accessible grab rails, raised toilets, and specialized shower seats.
    • Can I find floor waste grates and tile-insert smart drains in the plumbing section?
      Yes. Saturday home auctions regularly feature modern tile-insert linear drains, square smart wastes, and traditional chrome floor grates.
    • Are bathroom mirrors sold at the home improvement auction framed or bezel-edged?
      We clear both styles, featuring everything from minimalist round bezel-less mirrors to industrial black-framed and wood-grained styles.
    • What is the return policy if a bathroom vanity has an unexpected shipping defect?
      All auction items are sold “as-is, where-is.” We strongly urge you to unbox and thoroughly inspect units during preview days before bidding.
    • Can I bid on a complete bathroom package including the vanity, toilet, and bath?
      Items are sold as individual lots so you can customize your look, but you can easily buy matching pieces across consecutive bidding lines.
    • Do you sell waterproof backing boards or screed mixes for bathroom DIY tiling?
      Yes. Our building materials section frequently carries fibre-cement sheeting.

    🍳 Custom Kitchens & Appliances
    • Are the custom kitchens sold 100% flat-pack or are the cabinets pre-assembled?
      Majority of kitchens offered at auction are fully assembled not, time consuming flat packs.
    • Can I buy individual kitchen cabinets to expand my existing layout at home?
      Kitchens are typically offered as complete modular multi-cabinet packages, but surplus individual filler cabinets or pantries occasionally sell standalone.
    • Do the auction kitchens include soft-close hinges, drawer runners, and kickboards?
      Most modern auction kitchen packages feature soft-close hardware, adjustable legs, and matching kickboards. Check the lot specifications to verify.
    • What types of stone or laminate benchtops come with the custom kitchen packages?
      Packages generally come with modular engineered quartz stone surfaces or durable, moisture-resistant laminate benchtops.
    • Do you regularly auction multi-burner gas cooktops and electric wall ovens together?
      Yes. Matching cooking appliances are sourced from major manufacturing clearouts and sold individually or in convenient bundle options.
    • Can I find integrated stainless steel dishwashers from premium brands in Liverpool?
      Yes. Our appliance section regularly clears built-in and semi-integrated dishwashers from trusted Australian and international brands.
    • Are the outdoor alfresco fridges suitable for high-temperature Australian summer decks?
      Yes. Double and triple-glazed glass-door alfresco bar fridges with tropical ambient climate ratings are frequently available.
    • Do you sell undermount stainless steel kitchen sinks?
      Yes. Modern handmade double-bowl and single-bowl undermount sinks are a staple of our Saturday kitchen fitting auctions.
    • Can I bid on high-airflow canopy rangehoods for open-plan kitchen layouts?
      Yes. We feature wall-mounted canopy hoods, glass island rangehoods, and hidden slide-out under-cupboard undermount models.
    • Are the kitchen appliances sold brand new in boxes or scratch-and-dent stock?
      Yes, you will find brand new in original box packaging, although most floor models have no original packaging. Scratch-and-dent units are available for inspection.
    • Can I find freestanding commercial-style 90cm gas stoves in Saturday’s auction?
      Yes. Large-format 90cm dual-fuel and all-gas freestanding upright cookers are highly popular items in our Saturday appliance lineups.
    • Do kitchen tapware options include pull-out spray mixers and gooseneck designs?
      Yes. Commercial-style spring goosenecks and flexible pull-out veggie sprays are available in multiple finishes like chrome, brass, and black.
    • Are there ever wine cellars or dual-zone beverage fridges in the appliance lineup?
      Yes. Premium dual-zone wine coolers and under-bench beverage centers appear regularly during liquidations and factory overstock events.
    • Do the custom-made kitchens on display allow for modifications to fit my floorplan?
      Because they are modular, you can arrange the included cabinets, pantries, and appliance towers in multiple configurations to fit your space.
    • What electrical safety compliance checks are performed on auctioned kitchen appliances?
      All appliances sourced directly from manufacturers or distributors carry full Australian regulatory compliance markings (RCM) for immediate trade installation.

    🧱 Tiles, Flooring & Walls
    • Do you sell indoor porcelain floor tiles in pallet quantities for large houses?
      Yes. We frequently auction full pallets of porcelain tiles, giving you enough single-batch square meterage to complete entire home fit-outs.
    • Can I find non-slip outdoor tiles suitable for surrounding a backyard swimming pool?
      Yes. Look for lots specifically designated with an R11 or P4/P5 slip rating in our outdoor and paving categories.
    • What is the average square-meter coverage of the hybrid flooring packs you auction?
      Most hybrid flooring packs cover between 1.8 to 2.4 square meters per box. The total lot coverage will be listed clearly in the catalogue.
    • Do you stock natural timber look laminate planks?
      Yes. Many of our modern 8mm and 12mm AC4/AC5 laminate and Hybrid flooring lots are offered in our Wednesday Building Materials Auction.
    • Can I buy ceramic subway tiles for kitchen splashbacks at Saturday’s home auction?
      Yes. Classic and textured subway tiles in popular hues are continuously available in our wall tile categories.
    • Do you ever auction engineered European oak flooring planks in wide-board formats?
    • Yes. Premium wide-plank engineered flooring appears regularly, offering the look of solid oak with a more stable engineered plywood core.
    • How do I calculate how many packs of vinyl plank flooring I need to bid on?
      Measure your total room square meterage, add a standard 10% wastage allowance, and divide that total by the square meterage specified on the auction lot.
    • Are the mosaic wall tiles sold by the sheet or in full carton boxes?
      Mosaics are almost always sold in full carton quantities containing a specific number of sheets (usually 10 to 11 sheets per box).
    • Can I find natural stone travertine pavers for outdoor patio pathways in your yard?
      Yes. Premium honed, filled, or tumbled travertine stone pavers frequently arrive as landscaping overstock and liquidation parcels.
    • What should I do if a tile pack I won has broken pieces inside?
      We recommend opening and verifying your boxes during collection. Because items are auctioned “as-is,” refunds aren’t given once items leave our premises.
    • Is it possible to secure matching batch numbers for large tile orders across lots?
    • If consecutive lots are split from the same factory pallet, they will share identical batch numbers. Check the carton labels during inspection days.
    • Do you sell skirting boards and flooring transition trim to match the timber floor packs?
      Yes. MDF skirting boards and Scotia trim are often available in our building material auctions.
    • Are the outdoor pavers sturdy enough to handle a driveway with heavy vehicle traffic?
      Yes. Ensure you bid on pavers specified with a thickness of 40mm to 50mm or higher, which are rated for residential driveway loads.

    🛋️ Living, Furniture & Outdoor Lifestyle
    • Do you sell genuine leather lounge suites and corner sofas at Saturday auctions?
      Yes. Brand-new leather modulars, recliners, and fabric chaise sofas are standard items in our Saturday furniture auctions.
    • Can I find durable wicker outdoor dining sets with UV-resistant cushions in stock?
      Yes. Especially leading into spring and summer, we clear large volumes of outdoor resin-wicker dining sets, lounges, and daybeds.
    • Are the mattresses sold at auction brand new and sealed in hygienic plastic wrap?
      Yes. All mattresses sold through our home and lifestyle auctions are 100% brand new and factory-sealed.
    • Do you regularly receive Beefeater built-in BBQs for outdoor kitchen builds?
      Yes. High-end built-in gas BBQs, roasting hoods, and outdoor kitchen modules from leading brands appear frequently.
    • Are there ever hardwood outdoor benches or timber dining tables available to bid on?
    • Yes. Solid timber dining tables, rustic bench seats, and acacia or teak outdoor furniture feature regularly.
    • Can I buy fabric sofa beds or modular lounges for investment property fit-outs?
      Yes. Cost-effective click-clack sofa beds, corner units, and rental-friendly fabric lounges are highly common in our furniture lanes.
    • Do you stock residential cleaning products at the warehouse?
      Yes. You’ll frequently find common household cleaning supplies in our Saturday Auction.
    • Are the outdoor furniture sets sold fully assembled or flat-packed for easy transport?
      Most furniture lots are flat-packed in heavy cardboard boxes for safer, easier vehicle transport, though floor display models are sold assembled.
    • Can I test out the comfort of the lounges in the showroom before bidding?
    • Yes. You are welcome to sit on and physically evaluate all display furniture during our regular trading hours.
    • Are the rugs sold at the home improvement auction synthetic or natural wool?
      Our floor coverings category spans both affordable, high-durability polypropylene heat-set rugs and premium hand-woven wool rugs.
    • Do you ever feature lifestyle electronics like smart TVs or soundbars in auctions?
      Yes. Manufacturer factory seconds, transport insurance clearances, and store overstocks periodically bring in smart entertainment setups.

    📋 Auction Rules, Bidding & Registration
    • How do I register for a bidder card for the Wednesday building materials auction?
      Simply visit our main office reception desk on-site with valid photo identification (such as a driver’s license) to receive your unique bidder number.
    • What percentage is the buyer’s premium and how is it added to my final bid?
      Our standard buyer’s premium is 18% (inclusive of GST). This fee is added automatically to the hammer price of every lot won.
    • Can I submit an online absentee bid if I cannot attend the Saturday or Wednesday auction live?
      Yes. Registered users can submit formal absentee bids directly through our website prior to the live auction starting.
    • How far in advance is the weekly auction catalogue published on your website?
      Draft catalogues are typically updated online daily, with finalized lot numbers and descriptions locked in by 5pm the day leading up to the sale.
    • Is there a deposit required before I can start bidding on high-value items?
      Standard bidding registration is free, though specific high-ticket machinery or unique commercial lots may occasionally require a refundable holding deposit.
    • Can a private homeowner bid against licensed trade professionals at your events?
      Absolutely. Our auctions are 100% open to the general public, providing DIYers with the exact same wholesale buying power as trade builders.
    • What happens if my absentee bid matches the highest live floor bid on an item?
      Priority is traditionally given to the absentee bid if it was logged first, though the live auctioneer makes the final call on the floor.
    • Can I change or cancel my absentee bid after submitting it on the website?
      Yes, but all modifications or cancellations must be completed online before the bidding system locks prior to the live auction start.
    • Are there reserves on all building material items or do some sell unreserved?
      While some specialty or high-value items feature fair vendor reserves, a massive percentage of our clearing stock sells completely unreserved to the highest bidder.
    • Can I bring my builder or architect along to help me inspect auction lots?
      Yes, we highly encourage bringing along tradespeople during our Monday and Tuesday inspection days to confirm dimensions and plan compatibility.
    • Is there an age limit or dress code requirement to enter the live auction floor?
      Children must be closely supervised for safety. Fully enclosed footwear (no thongs or sandals) is mandatory to enter our active warehouse and yard.
    • How does the auctioneer announce changes or withdrawals from the published catalogue?
      Any late adjustments, corrections to lot descriptions, or item withdrawals are announced by the Auctioneer right before the specific lot opens.
    • Can I bid via phone with a staff member during the live Wednesday auction?
      Phone bidding can be arranged for high-value lots by contacting our main office administration team well in advance of the auction day.
    • What payment methods do you accept at the office for settling my auction invoice?
      We accept Cash, EFTPOS, Visa, Mastercard, AMEX, and Direct Bank Transfers (Note: merchandise cannot be picked up until bank funds fully clear).
    • Are bids placed at the live auction binding or can I decline the item later?
      Every bid is a legally binding contract. Once the hammer falls and your bidder number is recorded, you are legally responsible for paying for that lot.

    🚚 Transport, Collection & Location Logistics
    • How long do I have to pick up my won items from the Warwick Farm warehouse?
      All items must be paid for and fully collected from our yard within two working days following the conclusion of the auction.
    • Do you provide free local delivery for online store purchases during promotional months?
      Delivery options and promotional terms vary. Please consult our current freight tables or ask our dispatch desk for a quote based on your postcode.
    • Can you recommend a reliable crane truck driver for delivering heavy timber packs?
      Yes. Our front office maintains a vetted list of independent local transport providers, Hiab crane truck operators, and courier drivers who know our yards well.
    • Is there a forklift operator onsite to help load bulk pallets into my ute or trailer?
      Yes. We provide complimentary forklift loading for appropriate commercial vehicles, heavy utilities, and open-deck trailers during standard collection hours.
    • Can I arrange for an independent courier service to pick up my auction winnings?
      Yes. You simply need to provide your courier with a copy of your fully paid invoice to present to our dispatch warehouse team upon arrival.
    • What are your exact opening hours for item collection during the working week?
      Our collection gates are open Monday to Friday from 8:00 AM to 4:30 PM, and Saturdays immediately following the auction until 2.30 PM.
    • Is your warehouse accessible for large commercial semi-trailers or delivery trucks?
      Yes. Our entry gates and turning bays at Warwick Farm are fully designed to accommodate large rigid trucks and articulated semi-trailers.
    • What happens if I fail to collect my heavy building materials within the deadline?
      Late collections may incur mandatory storage fees per lot, per day, and uncollected goods may ultimately be re-auctioned to clear space.
    • Do you provide tie-down straps or bubble wrap to help secure my items for transport?
      You must bring your own load-rated tie-down straps, ropes, tarpaulins, and padding. Our team cannot supply safety restraint equipment.
    • Can I split my collection over multiple days if my vehicle cannot hold everything?
      Yes, split pickups are fine as long as you check in with the dispatch office first and clear everything within the official 48-hour pickup window.

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